COQUITLAM (NEWS1130) – Several hundred people already set up for the new Port Mann Bridge tolling system are being warned their info may have been compromised. Letters have been sent to 271 TReO customers.
Mike Proudfoot, who runs the Transportation Investment Corporation, says it’s all because of one man working at their Coquitlam call centre.
“It was determined that he handled these accounts without the proper authorization. Immediately after identifying that, the individual was fired and the matter was turned over to the Coquitlam RCMP for investigation.”
Proudfoot says no online information was in danger, and says all steps taken are simply a precaution. “The info includes the name, address, vehicle identification number and their payment mechanism. This is information provided to this one individual only, over the phone.”
TReO is the electronic way customers will pay the $1.50 tolls once the new bridge opens in December. Over 50,000 accounts have already been set up.
An aerial view of the new Port Mann Bridge from the News1130 AirPatrol.
Personal info at risk for hundreds with Port Mann accounts
Early birds who have set up tolling accounts may have had their info compromised
Brock Hunter
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I registered my vehicle for the Port Mann bridge 6-8 weeks ago and was supposed to get a decal in the mail. Well I still don’t have it and am wondering where it is?? Another Port Mann “glitch”?