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ICBC sets up special team to prioritize and deal with wildfire claims

(Photo by Dustin Godfrey for NEWS 1130)
Summary

The insurer has received 51 wildfire-related claims so far

ICBC is sending free temporary licences for those that have lost theirs in the fire

The crown corporation is waiving deductibles in some cases

VANCOUVER (NEWS 1130) – ICBC has received 51 insurance claims related to the fires so far, and has a special team in place to prioritize claims from customers affected by wildfires.

“We know it’s an incredibly stressful time for so many of our customers,” says Joanna Linsangan with the insurer.

The crown corporation is doing whatever it can to help alleviate some of the stress its customers are dealing with.

“We’re also sending free temporary licences for those that have lost their licence in the fire, and we’re also waiving deductibles for customers whose car has been damaged as a result of using non-traditional roads, like a service road, because of an evacuation order.”

She says there’s no estimate yet on how much the claims will cost, and has a warning for anyone in an evacuation alert area.

“It’s important that their coverage doesn’t lapse. Because once your area is put on alert, you won’t be able to purchase new coverage. So you won’t be able to purchase new coverage for comprehensive,” she says. “If you had comprehensive before, and your insurance is about to expire soon, make sure it doesn’t lapse because you won’t be able to renew it.