Q: I can't login to my News 1130 Insiders CLub account. What's my password?
Click here to read the FAQ and try some of the options provided.
Q: How do I enter the bonus code...etc
Read the How to Play page.
Q: Item ______ sold out in the News 1130 Marketplace and I really, really wanted it.
Sorry, we have a limited number of items available for "purchase" in the store. We never know how long an item will sell out. It's all based on the number of items available and the demand for the product.
Q: Listen Live(audio streaming)isn't working. I can't hear anything.
Sometimes our streaming provider encounters technical difficulties or internet service providers have glitches (The Internet isn't perfect!) If you are having issues with the streaming here are a few quick tips to help you out:
- Wait 10 minutes and try again
- If you're listening at work, check with your IT department to make sure there are no restrictions on your computer.
- Also ensure that you have the latest Flash Player software (for Windows or for Mac)
- For more tips on listening online and help trouble shoot possible reasons why,
you can always check out our Rogers Radio Player Help Page, which also can be accessed from the "Help" button located in the player window